Add Telecoms Revenue Without Building a Telecoms Team
Your customers already buy business mobile, phone systems, broadband and connectivity from somewhere. The only question is whether that somewhere is you
The arc Partner Programme gives IT support companies, MSPs, technology consultants and other B2B businesses a straightforward way to become a communications reseller- without hiring telecoms specialists, learning a new product set from scratch, or taking on any of the operational work.
A Telecom Partnership Opportunity Already Sitting in Your Customer Base
If you support business customers in any capacity, telecom partnership opportunities are probably closer than you think. A client mentions their mobile contract is up for renewal. Someone asks whether their old phone system can do Team calling. A customer’s broadband keeps dropping out on a Friday afternoon.
Most IT companies refer these conversations elsewhere, or let them go nowhere at all. The Arc Partner Programme turns them into revenue instead. You don’t need to become a telecom services reseller overnight. You just need somewhere to send the opportunity- and a reason to keep the value that comes with it.
One Partner Model. No Confusing Tiers
A lot of telecom reseller programmes in the UK bury their commercial terms in paperwork, or set different rates depending on volume, business size or how long you’ve been signed up. Arc’s channel partner programme doesn’t work that way.
25% Ongoing
Earn 25% ongoing revenue share on qualifying recurring services including many VoIP solutions, wholesale Business Broadband, Leased lines and wholesale mobile customer offerings.
25% Upfront
Where a qualifying product pays Arc an upfront commission, you will receive 25% of the eligible upfront commission that Arc receives. This currently includes most direct billed business mobile phone contracts, such as EE, O2, Vodafone and Three.
No complicated banding. No shrinking percentages the bigger you get. Just a partner model built to reward the customers you already have.
Your Customer Stays Your Customer
This is usually the first question any IT company asks before it will even consider a telecom channel partnership: what happens to my relationship with this customer once Arc is involved? Nothing changes about who they call first.
Partner opportunities are registered with Arc, so there’s never any ambiguity about who introduced the business and who’s entitled to the commission. From there, you decide how much of the telecoms conversation you want to keep and how much you’d rather hand over.
Your relationship
You stay the primary point of contact for your customer.
Our telecom expertise
Arc handles the specialist sales, provisioning and support.
Shared revenue
When the opportunity converts, your partner commission gets tracked and paid.
Arc isn’t trying to get in front of your customers and cut you out of the account. We’re here to add a service you don’t currently offer, so you don’t have to say no to conversations you’re already having.
What You Can Offer Your Customers
Business Mobile
Help customers review contracts, manage renewals and access competitive deals from EE, O2, Vodafone, Three and other UK networks, without becoming a mobile specialist yourself.
VoIP & Microsoft Teams
Move customers off legacy phone systems and onto cloud-based calling through CallSwitch One, RingCentral and other platforms with native Teams integration.
Business Broadband
Whether a customer needs to resell broadband as part of an office move, wants better resilience, or is fed up with their current provider, Arc can identify and deliver the right connectivity solution.
Leased Lines
For customers where uptime isn't negotiable, Arc designs dedicated leased-line solutions built around performance and reliability.
How the Programme Works
Identify
Spot a telecom opportunity within your existing customer base.
Register
Introduce the customer and register the opportunity with Arc.
Qualify
We work with you to understand exactly what they need.
Quote
Arc designs the solution and the commercial proposal.
Deliver
We manage provisioning, implementation and ongoing support.
Earn
Your qualifying partner commission is tracked and paid.
You don’t need to build a telecoms operation to join a telecom reseller programme. You just need to recognise the opportunity when it shows up
Choose How Involved You Want to Be
Not every IT company wants to work with a telecom channel partner in the same way, so the programme is built to flex around you.
Refer
Spot the opportunity, introduce us, and let Arc run the telecoms conversation from there.
Co-sell
Bring us into discovery calls, meetings and proposals, and we'll work the deal alongside you.
Partner-led
Keep the customer conversation in your hands and use Arc as the specialist engine behind it
Whichever approach suits your business, you won’t need to invest in your own telecoms sales, provisioning or support function to make it work.
Access to the UK's Leading Communications Suppliers
Becoming a communications reseller with Arc means one relationship gives you a wide choice of solutions, rather than being tied to a single network or platform. We work with established UK carriers, networks and communications technology providers, so every customer gets a solution built around what they actually need.
Trusted for 18+ years
Channel Partners
Whatever the size of your business, you can become a communications reseller with Arc Communications. Gain the ability to do more, sell more and earn more by partnering with us and gain access to products, services and hardware from the UK’s major communication suppliers. Harness our expertise in the sector to provide valuable solutions to your customers.
As a reseller, you might already have all the knowledge and experience needed to sell communications products but, if you’re wanting to learn more, we offer full product training to help you unlock new opportunities with potential new customers.
As well as the breadth of products we have available for a channel partners to sell, we also offer fantastic customer support and marketing assistance. If you become a channel partner with us, you’ll be able to rely on our customer support – we’ll be the first-line contact for your customers and liaise with you to resolve any issues or queries they may have.
If you partner with us, you’ll benefit from our long history of partner success. In fact, we’ve got nearly two decades of experience in the communication business
We can support all types of partner, from those who want access to our product and service portfolio but want to do all the selling themselves, to those who want us to support their sales processes, such as joining them on meetings with customers, and right through to those partners who just want to concentrate on their core business whilst letting us take over the full process, connecting the best services for their customers. All partners are supported to achieve the best goals in terms of solutions for their customers, whilst generating partners additional revenue streams.
See How the Arc Partner Programme Works Before You Talk to Us
Want to understand the commission model, the products on offer and how the partnership runs day to day before booking a call? Download the Arc Partner Programme pack for a complete overview.
No obligation- just the detail behind the proposition.
Frequently Asked Questions
No. That’s the point of the programme. You bring the customer relationship, and Arc provides the specialist telecoms knowledge, sales support, solution design, provisioning and ongoing support.
You do. You retain a wider relationship with your customer, and Arc works alongside you as your specialist telecom partner.
25% ongoing revenue share on qualifying recurring services, or 25% of the eligible upfront commission Arc receives on qualifying upfront products.
Business Mobile, VoIP, Microsoft Teams calling, Business Broadband and Leased Lines, with other communications solutions available where appropriate.
No. You can introduce the opportunity and step back entirely, work alongside Arc throughout the sale, or take the lead yourself- whatever suits how you work with your customers.
Yes, if that’s what you’d prefer. We can join meetings, run discovery calls, prepare quotations and manage the full telecoms process, or stay entirely behind the scenes.
We register the opportunity, qualify the requirement with you, put together the right solution and manage it through to delivery. Your commission is then tracked and paid in line with your Partner Agreement.
No. You can start with a single introduction and build the relationship from there as more opportunities come up.
Ready to Create a New Revenue Stream?
If you already provide IT, cloud or technology services to business customers, there’s a good chance telecom partnership opportunities already exist inside your customer base.
Let’s spend 20 minutes looking at how the programme could work for your business